Managing your plan and invoices
Upgrades, downgrades, invoices, payment methods and cancellation.
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Where billing lives
Your plan, payment methods and every invoice sit in the billing section of your dashboard. Invoices are downloadable as PDFs and include your business details if you have added them.
Changing plan
Upgrades take effect immediately and are charged pro rata for the rest of the period. Downgrades take effect at the end of the current period, so you keep what you have paid for.
- Listing quota changes at the moment the upgrade completes.
- Downgrading below your current listing count pauses the newest listings rather than deleting them.
- Promotion credits already purchased are unaffected by a plan change.
Payment methods and failures
We retry a failed payment twice over five days and email you each time. After the second failure the account moves to the free tier, and your listings above the free quota are paused rather than removed.
Cancelling
Cancel from the billing page. Your plan runs to the end of the paid period, after which the account reverts to the free tier. Cancelling a plan does not delete your account, your listings or your message history.