Contact us

The Pasaran support team is based in Denpasar and answers in English and Bahasa Indonesia. Tell us what happened and we will pick it up from there.

Other ways to reach us

Email
Write to [email protected] and quote your account email. Attachments up to 20 MB are fine.
[email protected]
WhatsApp
Fastest for something time-sensitive during opening hours. Message +62 812 3900 4471 — we never ask for passwords or payment there.
+62 812 3900 4471
Help centre
Guides on leasehold, vehicle paperwork, escrow, verification and listing rules — most answers are already written.
Browse the help centre

When we are here

Suspected fraud and safety reports are monitored outside these hours and answered within two hours.

Registered office

Pasaran Marketplace
Jalan Teuku Umar No. 148
Dauh Puri Kauh, Denpasar Barat
Bali 80114, Indonesia

Correspondence by appointment